Frequently Asked Questions (FAQ's)
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What products do you manufacture? We specialize in the production of sportswear, fitness gear, casual wear, and cycling apparel. We also offer customized products based on specific client needs.
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Can I place a custom order? Yes, we offer custom designs tailored to your specifications, including logos, colors, and materials, for sports teams, fitness centers, corporate events, and more.
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What is the minimum order quantity (MOQ)? The MOQ depends on the product category and customization requirements. Please contact us directly for detailed MOQ information based on your order.
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Do you ship internationally? Yes, we export our products globally. We handle all necessary logistics to ensure your order reaches your location safely and on time.
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How can I request a quotation? You can request a quotation by contacting us via email, phone, or through our website, providing details about the products, quantities, and customizations you need.
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What is your lead time for production? Lead times vary based on the size of the order and the level of customization. We will provide a timeline upon confirmation of your order.
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What payment methods do you accept? We accept various payment methods, including bank transfers. Specific payment terms will be shared during the quotation process.
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Do you offer samples? Yes, we can provide samples upon request. Sample charges may apply and will be adjusted against your final order.
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What is your return and exchange policy? Since most of our products are custom-made, returns are typically not accepted unless there is a defect in manufacturing. We work closely with clients to ensure satisfaction before shipment.
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How can I contact customer service? You can reach our customer service team via email or phone for any inquiries, order updates, or support. Our contact information is available on our website.